With the MemberCard program, public media organizations are able to provide local savings opportunities for members, while raising needed funds for quality programming. The MemberCardConnect online component enhances and expands the local MemberCard program by better connecting local stations with members online, creating an easily navigable search forum for local benefits, and by offering members more value via brand-name online savings benefits and rewards.
The 2-for-1 local MemberCard offer provides great value with universal appeal, as stations mostly use the MemberCard to recognize members who contribute at higher giving levels. In addition, for local restaurants and businesses who participate, a uniform offer makes honoring the discount easier to remember when MemberCards are presented.
The MemberCard program is designed to upgrade member contributions. Most stations already provide benefits at the basic level - like program guides or newsletters - but the MemberCard prompts members to give at higher levels.
Each directory is printed with the most up-to-date benefit information available. Directories are updated for each order placed.
Each station has their own member website - a live web directory at MemberCard.com, which is updated every 24 hours and includes benefits recently added and any changes to benefits. On their station's MemberCard.com page, members can also activate their access, view updates and additions to the thousands of online savings and rewards opportunities included with MemberCardConnect.
Yes, the bottom half of the MemberCard is branded with your station logo and information. The top half of the MemberCard contains the MemberCard branding. Because some stations are in overlap markets, the uniformity makes it easier for benefits to accept the MemberCard, allowing stations to offer even more benefits to members.
Yes, MBI will brand a special MemberCard for any segmented group in your file - at no additional charge. Creating a specially branded MemberCard and directory is an excellent way to recognize those members on your file.
The embossed number can be personalized to include the member identification number, depending on the needs of the station and membership department. Otherwise, the embossed number is a control number that the restaurants may use to record MemberCard usage at their establishment.
Using input, suggestions and advice from station staff and member suggestions, MBI staff research local restaurants and venues, and compile a list of prospects for station staff members to review. MBI will only contact prospects that the station approves for recruitment.
Yes, MBI will analyze your member counts by city to ensure that benefits are recruited for your coverage area. Even larger stations with a statewide network will offer accessible MemberCard benefits in all member areas.
MBI recruits new benefits at least once per year, and more often twice or more throughout the year. In order to maintain the best benefit to member ratio, MBI continues to analyze member data to ensure that members receive the most value possible.
Yes, MemberCard holders have access to almost 12,000 benefits throughout the country and in Canada, through MBI's TravelCard program. Members contact MBI directly by phone or order online to receive TravelCards, only paying a nominal shipping and handling fee.
Member Benefits handles all MemberCard-related customer service issues within 24 hours, including following-up with the member and station representative with the resolution. If stations receive a call concerning a MemberCard customer service issue, we ask that they pass along the member's name, contact information and location they visited immediately by calling (800) 423-7645 so we can resolve the issue as soon as possible.