|Accepting the MemberCard FAQ
There are NO out-of-pocket promotional costs associated with this program. Your only expense is the cost of the one-time discount you agree to provide to MemberCard holders, who are likely to become loyal repeat customers.
In exchange for your participation you will receive year-round promotion through a variety of media including your local nonprofit's Directory of Membership Benefits, online at www.membercard.com - including a link to your own website where nonprofit members can find additional information on your business, and lastly through on-air mentions by the participating local public media stations usually during, but not limited to, pledge drive times.
Yes! Shortly after you've signed your participation agreement, we will mail you a Welcome Kit which includes: a welcome letter, a copy of your agreement, a window decal for display showing your support for the program, two complimentary MemberCards for your personal use and an Instruction Card showing your offer as it appears in the Directory of Membership Benefits, your assigned benefit number, and directions on how to honor the card when presented. After we mail your Welcome Kit, we'll follow-up with you to confirm that you have received the information and to answer any questions you or your staff may have about welcoming new MemberCard customers.
The expiration date can be found on the bottom right corner of the MemberCard.
For dining benefits, members will order two or more entrées and the least expensive is deducted from their check. Simply cross-out your assigned benefit number from the grid located on the back of the MemberCard or the back of the Directory of Membership Benefits to ensure the discount is used just once per MemberCard. Refer to the Instruction Card or Directory for your specific offer.
When a customer presents their MemberCard simply use a pen (permanent ink is recommended) to cross-out your assigned number. Your assigned benefit number can be found on the grid located on the back of the MemberCard or in some cases on the back of the Directory (never in both locations).
No, the MemberCard is not valid on any major US or Canadian holiday. These include Canada Day, New Year's Eve and Day, Martin Luther King Day, Valentine's Day, Presidents Day, St. Patrick's Day, Good Friday, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Remembrance Day, Victoria Day, Thanksgiving, Boxing Day, Christmas Eve and Day. The MemberCard is also not valid in conjunction with other specials you may offer (Early Bird Specials, etc.), discount offers such as senior citizen discounts, or coupons.
Our policy states that no more than three MemberCards may be used in any one group; a different MemberCard must be presented for each free item