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Meet Some Of Our Team

James Buchanan has spent his career building brands, companies and serving boards with a strong social commitment.  Prior to joining Member Benefits, Jim held CEO, board and senior positions at companies including Zone Labs, Inc., Saucony, Hasbro Interactive, General Mills and the William Guy Forbeck Cancer Research Foundation.  An accomplished cyclist, he was selected to participate with Lance Armstrong in the Tour of Hope. The team of 26, including Armstrong, cycled across the country in eight days to raise awareness for cancer research.  Jim currently leads Member Benefits’ as the company’s CEO and board member.



Jonathan Sack began his career in development and marketing while still in college, working for the United Way in Delaware, OH.  A year after graduating 1976, he went to work for the PBS station in Nashville, TN, followed by 4 years in Salt Lake City as Chief Development Officer for KUED-TV and KUER-FM.  From there he joined Georgia Public Broadcasting as COO of its affiliated foundation charged with funding Georgia's statewide TV and radio networks.  After creating the first MemberCard program during his 7 years with GPB, Jonathan founded Member Benefits in 1990 and today continues as the company's President and Founder.

 

Alastair Monk works on expanding Member Benefits' value within Public Broadcasting and Non-Profit organizations across North America. Member Benefits Business Development requires an understanding of Marketing, Partnerships, Sales and most importantly - people. With over 10 years experience helping companies and non-profit organizations work together, Alastair is passionate about creating and sustaining viable business partnerships that provide true value for all parties involved. Alastair moved from England in 1999, worked and travelled extensively throughout North America and Europe and now lives close to the Vermont/Canadian border - the culmination of which provides him with a wide variety of cultural influences to help quickly understand and adapt to working with many types of people and organizations. Previous achievements include founding the Business Development department of one of Canada's top 10 fastest growing companies; being a founding employee of North America's largest Fundraising (Scrip) Provider for Non-Profits; and more recently the instigator in building Member Benefit's new MemberCardConnect Platform which is being made available to over 150 clients.

 

Deirdre Gabriel is the Director, Client Services for Member Benefits and helps public media outlets and other non-profits make the most of their MemberCard programs by providing tools, services and support related to program marketing and management. Prior to joining Member Benefits in 2010, Deirdre spent a decade at PBS national headquarters in Arlington, VA supporting local stations with their On-Air Fundraising activities. She also spent seven years in the Membership Department at WCVE Public TV/Radio in Richmond, VA and was there when the station rolled out their MemberCard program. Deirdre holds a degree in Art History with a minor in Museum Studies from Virginia Commonwealth University in Richmond, VA. She telecommutes from her home in the Washington, DC suburb of Alexandria, VA and is considering getting a cat to keep her company during the day while her husband and daughter are out of the house.

 

Suzanne Maciejowski is in charge of accounting, payroll, human resources, benefits and general office administration. A graduate of Drew University, she began her career in Admissions at the Collège du Léman International School outside of Geneva, Switzerland.  Upon returning to the US, she gained experience in office management, accounting and HR in such diverse industries as scientific instruments, small arms tactical equipment, third party insurance, site and utility construction, and the hospital industry. Since joining Member Benefits in 2006, Sue has proven herself to be a key team member, helping out with special projects, improving procedures and implementing cost saving measures whenever possible. She advocates maintaining a good sense of humor and plenty of optimism.

 

Joanna Adams-West has been with Member Benefits since June of 2007 as the company's Creative Director. In addition to scheduling MemberCard orders for production, Joanna specializes in website management and designing promotional materials clients can use to expand their MemberCard program. Joanna graduated from Merrimack College with a BA in Digital Media and a minor in Fine Arts. After spending some time in Florida interning with the Walt Disney Company she returned home to NH.

 

Jamie Rich is the Assistant of Client Services here at Member Benefits.  She was born and raised here in New Hampshire.  She also lived in the Sunshine State (Florida) for 8 years. Jamie graduated from the University of South Florida (Go Bulls!) in 2009 with a Bachelors degree in Social Work and a minor in Public Health. Jamie has worked for Member Benefits since July of 2009.  She is here to help if you ever have any questions or concerns about a benefit or anything else. Please don't hesitate to let her know if she can be of assistance in any way!

 

Steve Denoncourt has been the production manager on the Member Benefits team for over eight years, with an extensive print industry background of more than twenty years. Our state of the art, in-house production facility has grown and evolved over the years to give clients the highest quality product and fastest turn around speed possible. A lifetime resident of New Hampshire and avid PBS viewer, Steve strives to produce a consistent product both stations and non profits will be proud to distribute among their supporting member base.



Why MemberCard
Trusted
Since its founding in 1990 by a public broadcasting development executive, Member Benefits, Inc. has developed and managed MemberCard programs for more than 200 public media organizations across the country. The MemberCard program has grown largely by word of mouth as stations share results and impressions of our service in the tight knit public media community.

It Works
Since the MemberCard is offered at a giving level above what most members contribute, as soon as it's introduced members begin increasing their contributions to receive the benefits. During the first year of the MemberCard program, the average gift increases $7 -$10 as members upgrade their donation to the MemberCard level, typically $10-$40 above the average gift level. If members don't renew, the MemberCard expires and members lose valuable benefits, adding urgency to renewal efforts and boosting renewal response.

Exciting New Technology
Digital media has created new ways for public media organizations to connect with members, and to assist client stations in these efforts, MBI has created an innovative loyalty-building web platform that delivers more savings value and opportunities for interaction with members. MemberCardConnect, the MemberCard program's online counterpart and highly customizable web platform, is easily navigable for members browsing local MemberCard offers, while aggregating value with thousands of savings benefits on some of the most well-known brands.

It's a Turnkey Program
MBI does just about everything for you: we recruit the participating businesses and nonprofits, handle all customer service, print the directories, emboss the cards, manage your organization's member website and even provide marketing samples and materials. You can have as much or as little involvement and control as you wish in every aspect of your organization's MemberCard program.

It's Mission-Friendly
Creating connections is intrinsic to the mission of public media. An organization's MemberCard program advances that mission in the most tangible way: by connecting members with a variety of community resources ���including scores of locally owned and operated small businesses ���as well as with each other and with your organization through MemberCardConnect's online member network. It's a true win/win/win for the station, members and the participating businesses.

Why MemberCard

Trusted
Since its founding in 1990 by a public broadcasting development executive, Member Benefits, Inc. has developed and managed MemberCard programs for more than 200 public media organizations across the country. The MemberCard program has grown largely by word of mouth as stations share results and impressions of our service in the tight knit public media community.


It Works
Since the MemberCard is offered at a giving level above what most members contribute, as soon as it's introduced members begin increasing their contributions to receive the benefits. During the first year of the MemberCard program, the average gift increases $7 -$10 as members upgrade their donation to the MemberCard level, typically $10-$40 above the average gift level. If members don't renew, the MemberCard expires and members lose valuable benefits, adding urgency to renewal efforts and boosting renewal response.


Exciting New Technology
Digital media has created new ways for public media organizations to connect with members, and to assist client stations in these efforts, MBI has created an innovative loyalty-building web platform that delivers more savings value and opportunities for interaction with members. MemberCardConnect, the MemberCard program's online counterpart and highly customizable web platform, is easily navigable for members browsing local MemberCard offers, while aggregating value with thousands of savings benefits on some of the most well-known brands.


It's a Turnkey Program
MBI does just about everything for you: we recruit the participating businesses and nonprofits, handle all customer service, print the directories, emboss the cards, manage your organization's member website and even provide marketing samples and materials. You can have as much or as little involvement and control as you wish in every aspect of your organization's MemberCard program.


It's Mission-Friendly
Creating connections is intrinsic to the mission of public media. An organization's MemberCard program advances that mission in the most tangible way: by connecting members with a variety of community resources - including scores of locally owned and operated small businesses - as well as with each other and with your organization through MemberCardConnect's online member network. It's a true win/win/win for the station, members and the participating businesses.

MemberCard Program for Non-Profits

Member Benefit Inc. offers an innovative donor-relationship web platform created to cultivate more loyal donors and generate net revenue for nonprofit organizations. Designed to revolutionize the way nonprofits acquire and retain donors, MemberCardConnect links donors to their organizations via loyalty-building value, information and interaction.

Using MemberCardConnect, MBI collaborates with you to create your ideal donor benefits program, all at a low cost and with minimum of your staff time invested. It offers numerous branding opportunities, social networking, viral marketing, and countless value, all which can allow your donors to engage and interact with your organization as they continue their support.

For more information contact Alastair Monk at (450) 538-3330 or Monk@membercard.com.





Our Story

Member Benefits, Inc. develops and maintains contributor loyalty programs for nonprofit organizations. Our programs help our clients provide donors with valuable benefits in return for their continuing support.

We bring a fundraiser's perspective to our work and this drives us to keep costs extremely low and minimize the staff time required to implement a successful donor loyalty program. Working with nonprofit organizations is a source of pride for our team and we dedicate ourselves to helping our clients meet their fundraising goals.

Our in-house services include a print and card production facility, graphic design, website development, merchant recruitment and management and direct response consulting. Our main office is located in the seacoast region of New Hampshire, with remote offices in Georgia and Wisconsin.

MBI was founded in 1990 by its current CEO, Jonathan Sack and Mel Richey, who retired in 1999. The entire MBI team is devoted to evoking the amazement of our clients over the quality of our service and our commitment to helping them succeed.