What Information We Collect
When you visit our Website, we receive and collect certain information about you. The information that we receive and collect depends in part on what you do when you visit our Website. You may be able to improve your experience on our Website by providing us with your email address and name (as needed) when signing up for email or newsletters, making inquiries, providing feedback or comments, ordering TravelCards, or requesting further information about a product or service.
While some of the information you submit may be personally identifiable information, much of it is not. Personally identifiable information is information that identifies a particular person. Examples include your name, phone number, email and address. It is possible to browse our Website without actively submitting any personally identifiable information.
We may use this information for a number of purposes, for example, to better service your requests and/or inquiries, monitor Website usage and/or performance, improve the customer experience of our Website, ensure technological compatibility with your computer, or conduct aggregate analyses on usage patterns.
Automatically Collected Information
Every time you visit a website, some information is automatically collected from you. This information may include some or all of the following items: the Internet Protocol (IP) address and/or domain of the computer accessing our Website; type and version of Internet browser software and operating system you use; date, time, and duration of your Website access; specific pages, buttons, images, videos, links, or forms that you access while visiting the Website; and demographic information concerning the country of origin of your computer and the language(s) used by it.
In addition to using cookies, we may also use similar technologies to track users' interactions with our Website.
We may use these technologies on our Website to verify your identity, remember personal settings including your preferences, to offer you additional options or enhance your online experience, and to improve our products and services. We may also use them for marketing site personalization, and tracking of online applications and programs that we may place on our Website or other linked and/or partner websites. Cookies used for tracking advertising effectiveness do not collect personally identifiable information. In order to better serve you, some of these technologies allow us the ability to view your past interactions with our Websites and/or online banking environment for customer service, troubleshooting, risk analysis and fraud detection, as well as other related purposes.
Information You Choose to Provide
For most of the browsing on our Website, we neither require nor collect personally identifiable information. You can browse our Website and take as much time as you want to review our services without having to provide such information.
Our Website contains several areas where you can submit information to us electronically. Forms of communication such as, email, text messaging, our Website Contact Us or similar forms, or other forms of electronic communication are inherently insecure. Please refrain from submitting sensitive personal information (such as a credit card number) via email or similar method of communication.
When you send an email to us, or complete any of our Website forms online, including subscribing to our Benefit Alert newsletters or other electronic forms of communication, and you provide us with your email address, you consent to receive electronic reply communications from us. We may retain the content of the email, your email address, and our response in order to better service your needs or for legal and/or regulatory compliance reasons. You may unsubscribe from any electronic communications at any time by clicking on the "unsubscribe" link in newsletters, by emailing firstname.lastname@example.org or writing to Member Benefits, Inc., Member Services Department, 125 Main St., Ste E, Newmarket, NH 03042. You may also call our toll-free line at 1-800-423-7645 Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time.
Third Party Websites
The Online Rewards section of this Website is operated by Pagelot Rewards, Inc. and has its own Terms and Conditions. If you register for Online Rewards, please refer to Terms and Conditions provided you upon registration.
Sharing Your Information with the Nonprofit Organization Identified on this Website
We may share your name and email address with the nonprofit organization you support and for which you received the membership/donor benefits in connection with this Website. By providing us with your name and email address, you consent to allowing us to share this information specifically with the nonprofit organization you support. We will not otherwise share your name, email address or other personally identifiable information unless so required by law: in response to judicial or other governmental subpoenas, warrants and court orders served on us or as required by law; to comply with governmental legal or regulatory requirements; to protect our rights or property, our legitimate business interests, or to enforce the provisions of our terms or policies; and to protect or defend us and any of our officers, directors, employees, agents, contractors and partners, in connection with any legal action, claim or dispute; or as authorized by you.
We take every precaution to protect any personally identifiable information you provide us through our Website. We maintain security standards that are designed to protect your information as it is transmitted from your computer to our network. This technology is called Secure Socket Layer (SSL). SSL is the leading security protocol for data transfer on the Internet and helps to protect the safety and confidentiality of your online credit card information. Secure Website areas are designed by a lock symbol and the URL designation https.
How to Protect Your Personally Identifiable Information
When deciding how you can best protect your personally identifiable information, you may opt simply not to volunteer it. The Federal Trade Commission's websites (www.ftc.gov and www.onguardonline.gov) offer useful information about what precautions you can take to protect against the misuse of your personally identifiable information.
We will never email you to request personal account information over the Internet or by any other means. Help protect yourself against online fraud; if you suspect that an unsolicited email is fraudulent, please contact us.
Unauthorized attempts to upload or change information on our Website are strictly prohibited by law and may be punishable under the Computer Fraud and Abuse Act of 1986.
Questions or Comments